Your invoice is automatically generated and sent to you once your entire service is completed. This ensures accuracy and compliance with insurance requirements.
Understanding the Timeline
1️⃣ You complete your analysis.
2️⃣ You receive your results in the app and can choose between two options:
Option 1: You only want a medical report.
Our doctors will prepare the report.
Once the report is uploaded to your app, the invoice will be sent automatically.
Option 2: You book an appointment with our doctors.
After your consultation, the doctor finalizes the report.
Once the report is uploaded, the invoice will be sent automatically.
Why do you receive the invoice only after the service is completed?
The invoice is only issued after everything is finalized for two main reasons:
✅ Ensuring Accuracy: Changes may still occur (e.g., additional medical insights from a consultation).
✅ Insurance Compliance: Many insurance providers require that invoices are issued only when the full service is completed.
Need help? 💬
If you have any questions, feel free to contact us:
💬 Chatbot – Available on our website
📧 Email: [email protected]