You will always receive a medical report written by a doctor, directly in the CARE App.
Our medical team carefully reviews your results and decides whether a consultation is medically necessary. In that case, the consultation is free.
If there are urgent findings, you will be contacted immediately and provided with medical support – at no additional cost.
🔍 How does the medical review process work?
Our medical team first analyzes your results together with the information from your lifestyle questionnaire to fully understand your health status.
Then, our medical doctors decide whether a medical report can be prepared directly or if a medical consultation is advisable.
In all cases, you will receive your medical report directly in the CARE App – including a clear assessment, personalized recommendations, and suggestions for meaningful follow-up checks.
📊 How do I interpret my results?
With CARE, you always receive a detailed medical report, written by one of our medical doctors.
This report includes:
A professional evaluation of your results
Personalized recommendations to improve your health
Suggestions for next steps if needed
🩺 What happens if a consultation is needed?
Medically necessary consultation:
You will automatically be invited to a free consultation – for example, if additional information is needed or certain findings should be discussed.
💡 Can I book a consultation voluntarily?
Yes, anytime! Many clients find this helpful:
To discuss the results in detail
To ask specific questions
To plan concrete health or lifestyle actions
🚨 What happens in case of urgent findings?
If your results indicate an acute health risk, our medical team will immediately organize a free emergency consultation and contact you directly by phone if necessary.
Need help? 💬
If you have any questions, feel free to contact us:
💬 Chatbot – Available on our website
📧 Email: [email protected]