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How does a medical consultation work?

Updated over 2 months ago

Your CARE Medical Consultation takes place online via Microsoft Teams as a secure video call with one of our doctors.


How to Start Your Consultation

  • Join online via Microsoft Teams: Your consultation will take place as a video call.

  • No app needed: You can join directly in your browser — no installation required.

  • Best on desktop: While you can join on mobile, the experience is smoother on a computer.

  • You’ll receive your personal link to join by email once your results are ready.


Preparation for Your Consultation 📝

To get the most out of your consultation, please prepare the following:

  • 💊 Supplements & Medications – Bring a list or the original packaging (with dosage and brand names).

  • 📑 Medical History & Test Results – Note down any important details or bring past results you’d like to discuss.

  • 🔇 Quiet Environment – Choose a private, calm space with a stable internet connection so you can focus fully on your health.

  • 🎥 Technology Check – If you’ve never used Microsoft Teams, test your camera and microphone before the call to ensure everything runs smoothly.


Rescheduling 🔄

If you’re unable to attend (e.g., due to illness), you can reschedule your consultation up to 24 hours in advance.


Need help? 💬
If you have any questions, feel free to contact us:
💬 Chatbot – Available on our website
📧 Email: [email protected]

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