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When does the cashback guarantee not apply?

Check when the Cashback Guarantee is not valid.

The cashback guarantee does not apply if the annual benefit limit of the supplementary insurance for preventive check-ups has already

been reached, if no valid supplementary insurance was in place at the time of the check-up, if the reimbursement claim was not submitted correctly or within the applicable deadline, or if false or misleading information was provided to care or to the insurer. In these cases, cost coverage depends on your insurer’s decision.


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